Boku Review

Founded in 2009, Boku is the brainchild of Mark Britto, Erich Ringwald, and Ron Hirson and is currently the leading mobile payment provider in Britain.

It’s also the largest worldwide carrier billing service.

Boku offers two payment options, carrier billing or mobile wallets. Carrier billing allows online gamblers to make payments using pre-paid airtime or monthly mobile billing.

Boku mobile wallets work like other e-wallets and can be recharged using various sources, including cash, bank transfers, and credit cards. Apple, Microsoft, Sony, and Spotify all use Boku’s carrier billing solution for users who are unable or unwilling to use traditional payment methods like credit cards. 

Thanks to the ease and convenience of the payment service it is an ideal mobile payments platform for online gamblers, especially if you enjoy playing at mobile casinos.

As the payment method eliminates the need for a traditional bank account and allows you to make deposits to online casinos via your mobile phone.

Then, the charges are automatically added to your monthly phone bill or subtracted from your prepaid account.

It’s pretty easy, to be honest.

Advantages of Boku

  • Safe and secure – your personal and financial information is kept secure by robust data encryption software.
  • Easy to use – getting the hang of using Boku is quick and easy.
  • Fast, convenient deposits – Depositing funds to your online gambling account is instant with the pay by phone option.
  • Boku is widely available in a significant number of countries.

Disadvantages of Boku

  • Transfer limit – The is a transfer limit of £10 per transaction or £30 per day. This is fine for some online gamblers, but it is restrictive for whales and high rollers. 
  • Not available on all mobile networks – in order to use the service your mobile network provider needs to be on the list of providers supported by Boku. Fortunately, this list is constantly being updated and includes all the major mobile providers in the UK. 
  • Boku does not have its own app.
  • Most online casinos do not allow you to withdraw funds via Boku.

Customer Support

Boku can be contacted by filling out the support request on their website and email support is available in English. Unlike making deposits, the response is not instant. It can take between one and three working days to get a response from the Boku support centre. This can be frustrating if you have an urgent problem, but it is adequate for most queries.

Phone support is currently not available so you have to use the email option. There is, however, a community discussion forum that you can use to ask questions and get answers from other Boku users. 

Deposits 

Depositing money into your online casino account with Boku is free, easy and convenient. There is no long complicated registration process and you don’t need a traditional bank account to use this pay by phone platform. You simply enter your mobile phone number and the deposit amount. You’ll receive a verification code via SMS that you need to enter to complete the transaction. If you have a monthly contract with your network provider, your transfers will automatically be added to your monthly mobile phone bill. If you are a pay as you go or prepaid customer, the amount will be deducted from your credit balance. All deposits to your online gambling account using Boku are instant. 

Withdrawals 

Boku is a convenient way to make deposits into your online casino account but unfortunately, most online casinos do not permit you to withdraw your funds via Boku. As pay by phone platforms become more popular this will no doubt change. Not being able to withdraw funds via Boku is possible the biggest disadvantage of this payment platform for online gamblers. When you want to withdraw funds from your gambling account you will have to pick another method like wire transfers, bank transfers or Trustly.