This is my review of Mozzart Casino.
If you live on this planet and currently have a pulse—and are an adult—there is no doubt that you know at least a couple of classical musicians by name. I myself have never really listened to classical music all that much, but even I know names such as Ludwig van Beethoven, Giuseppe Verdi, and Amadeus Wolfgang Mozart. Yes, you got that right—the world-famous pianist was indeed called Mozart and not Mozzart!
Why Mozzart Casino chose such a weird name is beyond me, but that does not tell anyone of us anything about the quality of the said brand. While we will undoubtedly dive further into this soon, what you should know now is that this casino was launched in 2019 by a company called Mozzartbet Malta Ltd and is operating under the famed and safe MGA license.
It is now time to tune our pianos and face the music!
Looks and feel of Mozzart Casino
Much like today’s Internet browsers and mobile phones, Mozzart Casino comes in two different flavors. Depending on your mood and your visual preferences, you can either access Mozzart with a light theme or a dark theme. Personally, I always tend to go with the dark theme to save my eyesight from rapid deterioration! Whatever your choice may be, though, Mozzart Casino looks quite good and easy on the eyes. Not exactly stunning or especially beautiful, but pretty nice nevertheless.
Using the Mozzart user interface is, in one word, slick. My favorite feature of filtering games based on the provider has fortunately made it here along with easy-to-access live chat functionality.
Bonuses and rewards
Mozzart Casino has not done a very good job with its promotions section. The design for this section is a bit uninspiring, and I could not instantly grasp what the actual welcome offer was. This is because the site is advertising both their casino bonus and their sports bonus at the same time, almost making it sound like you are getting both with just one deposit. I did not understand how this works, but more on that soon…
The sports bonus at Mozzart Casino consists of 100% up to 100 and a free bet of 20, but some of the terms are rather unconventional. For instance, you have to include at least four events on each slip and cannot use your bonus for in-play markets…
The slots bonus, on the other hand, consists of 100% up to 300 and 100 bonus spins on top. The wagering requirement here is 35x for both your bonus and your deposit. The weird thing, though, is that according to the rules, you will first play with your real money and cannot wager your bonus if you lose your real money portion. This hardly makes sense and even the two support agents serving me could not help me in understanding how it all works!
You can tell by Mozzart Casino’s games selection that this site was, and is, first and foremost, a sports betting site. While that is not to say that you cannot find great games here, it does mean that the amount of variety might be less than what you have gotten used to. At the time of writing, there were 485 games to choose from. These games were all made by either Playson, EGT, Pragmatic Play, Greentube, or Endorphina. My recommendation would be sticking to Pragmatic and Endorphina games as those are the ones that I have found most enjoyable during my hundreds of casino sessions!
The live casino section at Mozzart is filled with live tables from both Authentic and Pragmatic Play. No Evolution Gaming here, however, which is a minor shame.
To make things up for some of its deficiencies, Mozzart Casino is home to numerous lotto games, bingo, and decent sports betting options!
Safety and security
As I already mentioned in the intro, Mozzart Casino is operating under the surveillance of the Malta Gaming Authority. This license remains one of the best and most expensive ones in the business, which guarantees safe gaming for everyone involved.
Banking options at Mozzart Casino
At Mozzart, Visa, Mastercard, Maestro, Skrill, Neteller, Sofort, SafeCharge, and Rapid Transfer are all available for your banking needs. Processing withdrawals are said to usually take up to 2 business days.
Reviewing casino support is always a tall order because I might sometimes catch the casino at a bad time or end up talking to an agent who is not having the best day of their life. Because of this, you should usually take my experiences with a sizeable grain of salt. Having said that, Mozzart Casino was not on its best behavior when I wrote this review. Even though I was told that I was number 1 in the queue and that a representative would be with me shortly, I probably had to wait around 20 to 30 minutes for my turn. Finally, though, an agent did come to my aid, but she was clueless as to how the welcome bonus on the site works! After being unable to answer my question, she eventually disconnected! And, to make matters worse, the second agent that I talked to after a bit shorter wait time was not much better either…
Despite these few difficulties, the support system is open 24/7…
My experience at Mozzart Casino
While I cannot say that I was all that impressed with Mozzart Casino (especially its customer support and complex bonus terms!), the site did have its good sides as well. If you approach this casino willing to play something less mainstream and perhaps want to mix some sports or other novelty games with your gambling experience, you could have quite a nice experience in store!