Neteller Review

Neteller is a subsidiary of Paysafe Financial Services Limited and is an online stored-value account or e-wallet. The company has been providing various financial services for almost two decades and they are still going strong.

In a highly competitive market, Neteller has managed to remain one of the largest money transfer companies on earth and every year they process transactions worth of billions of dollars’.

Your Neteller e-wallet allows you to make instant money transfers from your bank account to your online gambling account and is favoured by many online gamblers because it is a fast, convenient and secure way to transfer funds. All you need to open a Neteller account is an email address and a bank account or credit card. 

Neteller offers a VIP programme for valued customers who make frequent use of their accounts to transfer funds or make online payments. Your VIP level is determined according to the amount of the funds that you transfer via Neteller and the number of transactions that you make per year.

This VIP programme has a number of advantages and offers you multiple currency accounts, limited fee increases, higher cash withdrawal limits on your Neteller card and the services of a dedicated account manager. They also has a Prepaid Mastercard debit card, Net+, that allows you to withdraw up to £5,500 from your account daily. 

Advantages of using Neteller

  • It is a secure payment processing system. They make use of the latest industry-leading security protocols and Anti-Money Laundering controls to protect their customers against identity theft and fraud.
  • They offer competitive rates and they have no annual fees or dormancy fees
  • They have partnerships with many of the best online casinos
  • The site is user-friendly and allows you to effectively manage your funds and keep track of your money
  • It has its own mobile app for iPhone, Android, and Windows
  • Your bank account details are never made available to the casino

Neteller Support 

Neteller has several support options in a number of different languages. The FAQ section on the website is useful for standard questions and there is also a convenient contact form on the website that can help you connect with the support team.

Neteller also offers Live Chat support for certain queries but this is only available in English. Phone support, however, can be given in 13 languages seven days a week between 9 am and 6 pm (GMT). You can also contact the support via email, this is useful for more complicated enquiries, and they will usually respond to your questions within 24 hours.

Deposits with Neteller

Deposits made via Neteller to your online casino account are free, secure and your funds are available immediately. When you make a deposit into your online gambling account your transaction is protected by a two-step authentication process.

There are various ways to deposit funds into your Neteller account, including Bitcoin, Pay by Mobile, Trustly and PaySafeCard or you can use your traditional Visa or MasterCard and you are able to store up to five credit or debit card accounts with Neteller. When depositing money into your Neteller account using one of these methods, the fees are around 2,5%. 

Withdrawals with Neteller

Withdrawals take a few hours to process and the time will depend on the online casino that the funds are coming from.

There are several online and offline withdrawal options on Neteller and the fees vary depending on which option you choose and your location.

Funds can be withdrawn via money transfer, Skrill (also part of the Paysafe Financial Services Limited group), international bank withdrawal, Net+ virtual card, Net+ plastic card ATM withdrawals and several other methods mentioned on their website.

Some of the withdrawal methods are only available in certain countries and there is 3.99% foreign exchange fee on some transactions.