This is my review of DuckyLuck Casino.
When I was a kid, there used to be this TV commercial that got stuck in everyone’s head. The commercial was advertising a brand of children’s toys called “Lucky Duck.” I can still vividly recall the song in the commercial… In this review, however, we are going to be taking a look at a casino called DuckyLuck. Instead of ducks being lucky, we are now subjected to lucks that are ducky. Go figure…
While I have heard that DuckyLuck was released in 2020, I have no inkling as to which company it was that birthed this casino. The website simply does not divulge such information—a sign that instantly had warning signals go off inside of my head.
Next, we will dive deeper into what makes DuckyLuck tick and whether you as a fan of casinos should play there or not!
Looks and feel of DuckyLuck Casino
First up, I have to give it up for DuckyLuck’s look. The palette here is basically filled with the colors of the rainbow, which is perfect for a casino that clearly aims to give off majorly positive vibes. This is also accomplished by the inclusion of the happy duck character standing in a field of flowers and opening a chest at the end of the rainbow. This certainly is a fun-looking casino!
Even though DuckyLuck looks the part, I was not all that impressed with the website’s loading speed or the way how the casino’s automated support system forces you to jump through hoops in order to get someone on the line. More on the support later!
Bonuses and rewards
DuckyLuck is one of those casinos that are desperately looking to recruit new customers with humongous online casino bonuses. Normally, I would toast to casinos willing to put a fair share of their own money on the line, but in this case, I am not so sure… The thing that has me on the edge is the fact that DuckyLuck’s welcome offer seems too good to be true. In this industry, when something seems too good to be true, more often than not it truly is that.
First-time depositors are being offered a 500% bonus up to 500 here. Even if you only deposit 25 (which is the minimum amount), you are going to get 125 in bonus on top of your own 25—thus taking your total balance all the way up to 150. Your wagering requirement, on the other hand, will be 30 times your bonus and deposit, which, in this instance, would amount to 4,500 in wagering.
To make the bonus worse, the maximum cashout is only 10x your deposit. Thus, if you make a small deposit, you will only be playing for what is essentially a small change after your mammoth of a wagering requirement.
DuckyLuck casino claims to have over 500 online casino slots. Although this is not too shabby for an online casino, the scarcity of truly noteworthy game providers is disappointing. The only studios here are Rival, Qora, Arrow’s Edge, Fugaso, Felix, Spinomenal, Tom Horn, Saucify, and Betsoft. The latter does have some great games, but other than that, I think the selection leaves a lot to be desired.
Fans of live casino games might feel a tad let down by the fact that no Evolution Gaming Games are present here at DuckyLuck. Instead, the studio responsible for all the live casino tables is called Fresh Deck Studios. It must be fresh, all right, as this is pretty much the first time that I ever heard of it!
Safety and security
Let us face it: safety and security are seemingly at an all-time low at DuckyLuck. In a few moments, I will share with you the outrageous customer support exchange that I had with a DuckyLuck agent… Before that, though, I must say that the lack of transparency from the site is extremely concerning as well. There are no mentions of any licenses or companies anywhere on the site. That is a cause for concern!
Banking options at DuckyLuck Casino
Visa, Mastercard, Ria, Remitly, MoneyGram, Bitcoin, and PremierPay can all be used to fund your account at DuckyLuck. And, if you believe the customer support agent, withdrawals are usually processed within 72 hours.
I had one of my most outrageous customer support experiences ever at DuckyLuck. When I asked a chat support agent about the casino’s licensing situation, he actually claimed that the casino has a license from Malta. When I asked why this license was not displayed on the site, the agent just told me to send them an email so that they could forward it to the management team.
There is no reason for me (or anyone else) to believe that this casino has invested thousands of euros in such an expensive license only to hide it from customers. After all, the purpose of licenses is to show people proof of the integrity of your service. Ridiculous!
My experience at DuckyLuck Casino
During my time as a casino critic, I have rarely been lied to by customer support agents. Because of that, and the abhorrent bonus rules, and the lack of top-tier games and licenses, I recommend you to pick another brand from our long list of fine online casinos!
Love it wish I had a ndb is all
I’m so excited to join this online casino the bonuses looks amazing.
I am so pissed at Duckyluck online casino, I played for almost 14 hours and spent hundreds of dollars until I started to win. I won over 3k, so I thought I would take some of my winnings, so when I put in my request, it would only give me 750.00 of the 3k and then took the rest of my winning after I played through the play through 40x or whatever it was. 12/5/22 still not paid…
Hello Duran. Please provide us with your username for us to review your account?
Let roll have some fun
I won $200 from this casino and they have been playing games with me ever since. Seems everything is just ducky until it’s time for them to pay out.
Looks like fun I want to play
Love the games, bonuses, payouts, graphics in the games are also entertaining! An awesome casino that’s great for passing the time if you have the money. Really gets exciting when you start to win!
I enjoy playing these games!
I requested a withdrawal on 11-5 and here it is 11-13. That’s 8 days and still haven’t received my money. I don’t like this casino and won’t play here anymore. What’s the point of winning if you can’t get paid. Yet they process your deposits instantly!!!
Hello Michelle. Your payment has already been sent. We apologize for the delay!
I haven t played yet but any casino that give u money to start with is pretty freak in awesome….
Horrible casino they don’t pay.. im still waiting on my btc withdraw over 3 weeks now.. Their customer support are nice but means squat when they don’t pay their players out.. Always the same excuse: “it seems we are experiencing higher than usual volumes in terms of payouts and they are of coursed handled in the order they are received. once yours is ready, we will notifiy you via email. Really? 3 Weeks and counting? Bottom line dont play here
Hi Ly Pham. We have checked our system a and we show that your payment was sent on 09/15. We apologize for the delay.
Don’t play this site they don’t pay.. contacted their live and email support numerous of times always the same beat around the bush answer: we apologize for the delay it seems we are experiencing higher than usual volumes in terms of payout. My cash out is going on 3 weeks now!!
One of the best online casinos I’ve ever experienced I give Lucky Duck five stars.
Terrible I have been waiting for my Bitcoin withdrawal. I initiated on the 16th of July and it’s now August the 1st ..WOW I GUESS IM THE UGLY UNLUCKY DUCK!
Can you please provide us with your username for us to check?
Hi Jeremy. We were able to find your account and we noticed that you were already paid on 08/02. Have a great day!
I’m still waiting for the deposit, since I’ve sent the requested documents several times, everything was filled out and sent, I was informed to request the withdrawal on the website, so it was done, and the payment is there as pending, and they are requesting the same documents I have already sent? This is wrong.
Why do you guys keep sending me things saying I got 30 free spins I get so many free spins here and there when I don’t please don’t email me that I have any free spins or any bonuses coming or any cashback coming cuz it’s not correct. I’m not giving you any more money all you do is take it there’s no win. You guys must make a fortune enough that yeah I’m glad to help you with your retirement. God bless…
Hi Michael. We do show that you have already activated the 30 Free Spins and they are ready to be played. All you need to do is login and look for the game “Golden Boot Football” and start playing! Please let us know if you need anything else.
This is bullshit I still ain’t got no FreePlay!
I’m ready to have some fun with my bonus play. Thx DuckyLuck!
I don’t know what’s going on with the withdrawal process at duckyluck casino because I have since 17 of may waiting and they tell me that they don’t know when or how long it will take so I have no choice but to wait even thoe I deposit good amounts of money
Hello Kevin Noryega,
We are sorry for the delay in your payment. Please be advised that it has already been sent. Have a great day!