This is my review of Evolve Casino.
It was around 2013 that I first discovered spirituality. While some people might consider it some new-age pseudo stuff, I believe bringing a spiritual element into your life is of dire importance. It is the thing that lets us grow and evolve into the person that we have the potential to be. Everyone can make New Year’s resolutions and other promises to enhance themselves, but unless they also change spiritually, none of these promises will come to fruition… These are some of the things that the name Evolve Casino made me think about!
Evolve Casino was created by Mountberg BV in 2020. In this article, I will dive into this online casino and see whether the name is just a cool catchphrase or if this brand really is dead-set on evolving!
Looks and feel of Evolve Casino
Evolve Casino has somewhat of a distinctive look. While most of the colors on the site are soft and friendly (pink, white, and baby blue), the homepage carousel has a cool dark theme to it with sparkles and gaming chips flying all over the place.
The most important aspect of Evolve Casino’s looks and feel, though, is the ease with which you can navigate the site. Nothing is under a rock, and even the live support facility can always be found floating at the bottom of your window and not just the bottom of the page. Yet another feature that I like is the ability to search for games based on the provider that made them!
Bonuses and rewards
Evolve Casino has decided to go all out with its welcome bonus offering. Instead of only giving you one 100% match-up bonus, the casino is giving you three—and some cash spins on top!
The bad thing about Evolve Casino’s bonuses is that some of the terms are less than ideal, to put it lightly. The maximum withdrawal from bonuses has been capped at mere five times (5x) the bonus amount. Thus, if you deposit, say, 50 euro (or an equal amount in any other currency), you will get a bonus of 50 and only be able to withdraw a maximum of 250 euro. This might not be as much of a problem with more massive deposits, but it does take the wind out of your sails when you have to put a limit to your dreams…
Other problematic bonus terms at Evolve Casino include a long list of forbidden games—some of which are rarely seen on such lists. Fans of Reactoonz 2, San Quentin, Deadwood, Jammin Jars, Lost Relics, Twin Spin, and Sakura Fortune, for instance, should know that playing their favorite games could lead to theirs wins being confiscated. Blindsiding people like this is not exactly what I would call fair since the casino could just as well put a prompt in place to disallow gameplay on these slots!
Games Selection
One thing you cannot fault Evolve Casino for is its wide spectrum of the best slot machines in the business. Countless game providers have provided this brand with their top-tier games. NetEnt, Microgaming, ELK Studios, Quickspin, Red Tiger, Nolimit City, Big Time Gaming, and Push Gaming are just a few examples of the dozens and dozens of studios presented here.
Live casino aficionados will also be delighted to find that it is Evolution Gaming that has packed Evolve Casino’s live dealer section with its amazing tables. Fans of blackjack, roulette, baccarat, casino poker, Dream Catcher and Deal or No Deal will all get their fair share of high entertainment value!
Safety and security
Evolve Casino has only one license, and it is from the somewhat notorious Curacao eGaming. While there are indeed some great online casinos operating under the Curacao banner, a lot of bad stuff also goes down on their watch. Because of this, I would urge you to be careful in your dealings with this casino. Following all the bonus rules to a tee is a good place to start!
Banking options at Evolve Casino
Evolve Casino has a bunch of payment methods that its customers can use to fund their casino accounts. Visa, Mastercard, Skrill, Neteller, Siru Mobile, and Zimpler are all there. The support agent claimed that withdrawals are normally processed in 1 to 3 hours, but the bonus terms page specifically stated that withdrawals would be inspected thoroughly to assure that no rules have been broken…
Support
I entered Evolve Casino live chat with some questions that I wanted to be answered, and the support agent asked me to please log in to my account. I do not understand why they would make customer support accessible to people who are not signed in only to then tell them to sign in… Still, after I told the casino support agent that I had not created an account as of yet, I was indeed given answers to my questions. Not all of these answers turned out to be truthful, though, which is something I will address next…
I asked support specifically if support was open 24/7. They answered with “Yes” accompanied by a smiley. Having seen some of Evolve’s sister brand, I then asked if support is not open 13 hours a day instead. Again, the answer was the same: “Yes :)” Confused, I then asked “yes or no” and was told that live support is working from 10 to 23 CET. When I called the agent out for first saying support was 24/7, they simply answered “Sorry for the inconvenience.”
My experience at Evolve Casino
I was not entirely happy with my experience at Evolve. This was not the first time that I had run into problems with Mountberg BV casinos’ customer support agents, and some of the bonus terms come off as ploys to mess with customers. Because of these things—and the lack of a better license—I would rather recommend that you find another online casino from our database.
