Zoome Casino was launched in May 2022 by Dama N.V. New Zoome customers can get their hands on a three-tiered welcome offer that consists of both bonus money and free spins. More specifically, a 100% deposit bonus, as well as 100 bonus spins, await on your first deposit here!
Looks and feel of Zoome Casino
The European online casino industry is showing no signs of slowing down. Even the so-called worldwide pandemic was not enough to throw a wrench into the wheel of this blossoming little flower. More and more casino brands are constantly being released, and the quality of competition is getting ever higher.
This time, I will be taking a look at Zoome Casino, which is one of many new casinos from the highly-esteemed company Dama NV. There are certainly not too many casino factories that have produced as many quality brands over the years as Dama has.
Truth be told, most Dama brands are somewhat lacking when it comes to their branding. Even with Zoome Casino, there are not many things that you can point to that are exclusive to Zoome. Granted, the casino does have a nice small lightning icon as its logo, but that is just about where it all ends.
What could there be bubbling under the surface at Zoome Casino? We will soon find out!
Bonuses and rewards
I am never one to turn down an amazing online casino bonus. With Zoome Casino, there are not just one or two but three deposit bonuses up for grabs for new signees. Here is how it works out:
1st deposit: 100% up 150 + 100 free spins
2nd deposit: 50% up to 150 + 50 free spins
3rd deposit: 75% up to 150
Annoyingly, some of the more important bonus terms have been hidden in a separate bonus terms section. While you can see some of the terms straight away, the wagering requirements, for instance, were to be found in another section. This is quite weird when considering the fact that you only need to wager your bonus portion 40 times. Deposit 50 euros on your first deposit, for instance, and you will need to wager 2,000 worth with your 100 euro bonus balance.
Another frustrating thing that I found here was that Zoome Casino seemingly uses the term non-sticky incorrectly. From what I have come to understand, non-sticky means that deposit portions are kept completely separate from bonus portions and do not need to be wagered at all. Here, though, you will indeed need to wager both, even though your requirement is essentially calculated based on your bonus portion.
Lastly, you should know that the maximum withdrawal from any of your bonuses has been limited to 10,000 euros (or currency equivalent). While this is not as strict as with some casinos, it is still always a bit disappointing to have to put a cap on your dreams.
Extra reload bonuses, cashbacks and free spins offers also periodically pop up at Zoome Casino. To find out more about them, please use our link to visit the casino yourself.
Dama casinos have usually been great in that they have allowed their players to search for games based on all the many listed game providers available. Here I was struggling to find such an option, but I finally did. Shockingly, though, the list of providers seemed a lot less convincing than what I had previously seen from Zoome Casino’s sister brands.
In total, there seemed to only be around 20 game studios to choose from, as compared to probably around double, triple or quadruple that at other Dama brands. Having said that, at least the quality had been kept nicely high with the inclusion of providers such as Microgaming, Mascot Gaming, Spearhead Studios, Play’n GO, Pragmatic Play, NetEnt, Yggdrasil, and Relax Gaming. Still, there seemed to be no sign of modern favourites like Quickspin, Push Gaming, or Thunderkick… until I realised that these companies were just not part of the list of providers even though their games were indeed available!
All the strange inconsistencies aside, Zoome Casino did have quite a comprehensive games selection after all. There are even a bunch of Evolution Gaming live casino table games for players to enjoy!
Safety and security
Zoome Casino is operating under the Curacao license. Normally, I would not necessarily bat an eye toward some of the brands sailing under this very banner, but in Dama’s case, I am sure to make an exception. Over the years, Dama has proven to be a worthy online casino company that always treats its customers with due respect.
Banking options at Zoome Casino
Zoome supports several of the most popular casino payment options available in the world of online casinos today. Some of these include Visa, Mastercard, Skrill, Ecopayz, MuchBetter, and even cryptocurrencies such as Bitcoin, Ethereum, Litecoin, USDT and the Elon Musk-endorsed Dogecoin. There is no doubt in my mind that you will find a suitable way for you to fund your account here!
Withdrawals are said to be processed in a couple of hours.
Zoome Casino offers its players 24/7 live chat support. Instead of simply clicking on a huge chat icon, though, you will need to scroll to the very bottom of the page to find a link to live chat. After clicking on this link, a window will open with clickable options for you to choose from. If you want to just skip these formalities, you are free to write something on the chat window and you should soon be transferred to an actual agent.
I talked to a support agent called Edward and he seemed mostly friendly and professional. I did find him using some copypaste, though, as when I asked “is this safe casino,” he replied, “Excuse me, could you please clarify the question?” As if he did not understand what I was asking…
My experience at Zoome Casino
Once again, Dama has created a new online casino that ticks most of the boxes that you would want. While I did find some usability issues (hidden bonus terms, incomplete game provider-search), I do still think that most readers will find exactly what they are looking for here.